The 15 Best NDIS Software for Providers

Let’s delve into a comprehensive list of the top 15 software and tools specifically designed for NDIS providers.

Best NDIS Software and Tools for Providers

Navigating the complexities of the NDIS can be challenging for providers. Efficient management tools are essential to streamline processes, ensure compliance, and enhance service delivery. 

Let’s explore the top 15 NDIS software and tools designed to assist providers in managing their operations more effectively. From client data management to financial tracking and reporting, these tools offer robust solutions that can significantly improve the efficiency and quality of services offered to individuals with disabilities. 

Whether you’re a seasoned provider or new to the field, understanding the features and benefits of each software will help you make an informed decision for your practice.


1. Splose

Splose is a software tool designed to help NDIS providers manage their services effectively. It simplifies tasks like creating service agreements, handling NDIS bulk uploads, tracking participant funding, managing waitlists, and utilising AI for clinical documentation. With splose, NDIS providers can streamline their processes, save time on administrative work, stay compliant, and focus more on improving participant outcomes.

  • Splose offers exceptional customer support and is very responsive to user requests.
  • The software is easy to use and continuously improves with updates and new features.
  • Users appreciate the seamless integration with other software programs.
  • Splose provides a comprehensive solution for health practitioners, including features like online booking, reminders, and invoicing.

Software Features:

  • Practice Management:
    • User Management
    • Calendar & Scheduling
    • Progress Notes
    • CRM
    • Online Forms
    • Letters
    • Secure File Storage
    • Two-Way SMS
    • Telehealth
    • Online Bookings
  • AI & Automation:
    • Splose AI
    • Waitlist & Triaging
    • Cases
    • Embeddable Forms
  • Invoicing & Finance:
    • Batch Invoicing
    • Payment Processing
    • NDIS Bulk Upload
    • Inventory
    • Automated Reconciling
  • Reporting & API:
    • API
    • Custom Reports
    • Performance Reports

2. GoodHuman

GoodHuman is an all-in-one NDIS platform designed for human services, offering enterprise-level features and powerful technology. It provides services for Aged Care, Youth Services, and Allied Health support coordination. The platform includes customer records management, workforce rostering, automated invoicing, billing, and compliance features. GoodHuman aims to streamline NDIS service delivery, reduce administrative tasks, and empower support workers with the tools they need.

  • The platform includes customer records management, workforce rostering, automated invoicing, billing, and compliance features.
  • GoodHuman aims to reduce administrative tasks, empower support workers, and streamline NDIS service delivery.
  • The platform is designed to bring the whole organisation together on a single platform to save time and improve customer care.
  • The platform focuses on automation, ensuring compliance with NDIS regulations, and simplifying tasks for human service providers.

Software Features:

Customer Management

  • Customer records
  • Digital service agreements
  • Quotes & funding
  • Budgeting


Workforce Management

  • Rostering
  • Incident reporting
  • GoodHuman app


Billing and Compliance

    • Automated invoicing
    • Built-in NDIS pricing
    • Timesheets
    • Compliance

3. Flowlogic by Datanova

Flowlogic is an NDIS Software designed for Providers in the NDIS Aged Care sector. The software aims to simplify complex tasks, enhance efficiency, and improve client care. It offers advanced tools for managing client services, ensuring compliance, streamlining operations, and facilitating growth opportunities.

  • Flowlogic NDIS Software is tailored for Australian Service Providers in the NDIS Aged Care sector.
  • The software provides real-time reporting, client case tracking, integrated finance and payroll APIs, alert automations, and workforce management tools.
  • It enables monitoring of NDIS funds and expenses, inbuilt BI dashboards, PRODA and PACE API integration, incident reporting, and NDIS compliant management.
  • Datanova offers fast implementation within 8-12 weeks, dedicated support, and assistance from the Special Forces team for complex setups.
  • The software has won the Australian Enterprise Awards for Best NDIS Aged Care Software Solution in 2021, 2022, and 2023.

Software Features:

  • Client relationship management
  • Complaint management
  • Financial tracking
  • Service agreements
  • Customisable KPIs
  • Participant management
  • Claims billing
  • Compliance reporting
  • Scheduling and rostering
  • Financial management
  • Documentation record-keeping
  • API integration with various software applications

4. ShiftCare

ShiftCare is a user-friendly software platform designed for care management, rostering, invoicing, and team coordination, particularly catering to NDIS service providers, aged care facilities, allied health organisations, and support coordination services. The platform offers various features such as progress notes, document management, NDIS payment requests, accounting integrations, and compliance tools to streamline operations and improve client care. 

  • ShiftCare stands out for its user-friendly interface, ease of use, and quick response customer support, making it an ideal choice for healthcare and support service providers.
  • The platform’s features such as GPS integration, progress notes, and document uploads cater specifically to industries like NDIS and aged care.
  • ShiftCare’s simplicity, seamless integration with accounting systems like Xero, and efficient scheduling capabilities are highlighted as key advantages.

Software Features

  • Care Management
  • Rostering
  • Invoicing
  • ShiftCare App
  • Scheduler
  • Progress Notes
  • Document Management
  • NDIS Payment Requests
  • Accounting Integrations
  • Funds Management
  • Job Board
  • ShiftCare Connect
  • Compliance

5. Caretaskr

Caretaskr is a versatile care platform tailored for small to medium-sized care providers and workers in the Australian care and support sector. It offers a comprehensive suite of features including client management tools, appointment scheduling, care plan management, invoicing automation, incident tracking, and resource storage. With a focus on simplifying day-to-day operations, Caretaskr streamlines client management by enabling users to store client profiles, service agreements, assessments, care plans, goals, and funding details all in one place. Additionally, it provides worker management functionalities such as recording worker information, accreditations, timesheets, and integrates with NDIS and Xero for efficient processes.

  • Caretaskr offers a collaborative disability and aged care solution for care providers, focusing on streamlining administrative tasks and enhancing client care.
  • The platform enables efficient storage and access to patient information, facilitates setting patient-centred care plans, optimises staff coverage, and manages quality care delivery.
  • Caretaskr aims to improve daily care operations, reduce operating costs, and enhance the quality of care provided by care providers.

Software Features:

  • Manage client records
  • Book appointments
  • Care Plan Management
  • Invoicing and finances
  • Incident Management
  • Store resources
  • PRODA Compliant
  • Integrations with Xero
  • Built for Australian care sector
  • Web and mobile availability


CTARS is a comprehensive software solution for NDIS service providers that facilitates compliance with NDIS regulations and enables efficient management of care services for participants. It offers a range of features such as real-time collaboration, outcome measurement, and centralised organisation needs on a secure, cloud-based platform.

Software Features

  • Invoicing
  • Medication management
  • Secure document storage
  • Time tracking
  • Shift allocation
  • Capture individual agreements across various funding sources
  • Price guide and budget management
  • Real-time collaboration for clinicians, team members, and carers
  • Outcome measurement for NDIS participants
  • Integration of care plans and client information
  • Centralised NDIS-compliant platform
  • Cloud-based system accessible onsite and remotely

7. Astalty

Astalty is a straightforward NDIS software with advanced features, offering free onboarding training and data import to help NDIS providers manage their business operations efficiently. 

Software Features

  • Task board and invoicing engine
  • On-the-go billing
  • Direct invoicing from platform
  • Real-time budget notifications
  • Time tracking for billable/unbillable hours
  • Customisable notifications (e.g., implementation reports, birthdays)
  • Unlimited Participants
  • 2-way Xero Integration
  • eSignatures
  • Document generation

8. Brevity Care Software

Brevity is an NDIS software solution designed for Client Care providers in Australia, offering time and cost savings and ensuring compliance with NDIS guidelines. The software provides benefits such as cost reduction, improved client relationships, staff support, and organisational scalability.

  • It streamlines operations for managing clients, scheduling, invoicing, and maintaining NDIS compliance.
  • The software promotes transparency, saves time, and provides tools for supporting and growing disability service organisations.
  • Care providers can utilise actionable insights to innovate and scale their organisations in response to industry trends and client needs.


  • NDIS Invoicing
  • Client Budgets Management
  • Smart Scheduling
  • Client Document Management
  • NDIS Compliance
  • Personnel Management
  • Invoicing and Payroll Integration
  • Operational Streamlining
  • Transparency and Collaboration Tools
  • Actionable Insights for Service Innovation

9. IInsight

The iinsight® software offers flexible pricing, integrates with email platforms and Zoom, provides custom reporting options, supports quick implementation, suits NDIS service providers and sole traders, and offers bulk invoicing and emailing capabilities.

Software Features

  • Email Integration
  • Zoom Integration
  • Reporting
  • Onboarding
  • Sole Trader Support
  • NDIS Features
  • Bulk Invoicing/Emailing
  • Accounting Integration
  • Automation
  • Xero Sync

10. Alaya Care

AlayaCare is a cloud-based platform that offers innovative solutions to support home and residential disability care providers in delivering outstanding clinical and financial management, aiming to transform care organisations and achieve better health outcomes.

Software Features:

  • Cloud-based solutions
  • Premium features
  • Clinical management
  • Financial management
  • Streamlined operations
  • Real-time data access
  • Workflow automation
  • Client-focused approach
  • Seamless integrations

11. CareMaster

CareMaster is a comprehensive software solution designed for NDIS and Aged Care providers. It helps in managing various aspects of service delivery such as scheduling, rostering, invoicing, compliance, and communication between support workers, participants, and operations teams. The software focuses on enhancing efficiency, ensuring regulatory compliance, and improving overall service quality within the disability support industry.

Software Features:

  • Scheduling and rostering
  • Invoicing and payroll integration
  • Compliance management
  • Communication and connectivity tools
  • Security and data protection

12. SupportAbility

SupportAbility is a cloud-based software solution designed to help NDIS service providers manage their clients, services, and billing efficiently. It offers various tools like NDIS Invoicing & Claiming, Reporting features, and Client Goals Progress tracking to streamline processes and enhance service delivery for organisations working with NDIS participants.

Software Features

  • Cloud-based management solution
  • Client, service, billing control
  • NDIS Invoicing and Claiming
  • Reporting and data analysis
  • Client Goals Progress tracking

13. Myp

MYP is an NDIS software solution designed to streamline and automate critical processes within the NDIS. It aims to empower disability service providers to efficiently manage operations and deliver high-quality care to participants.


  • Streamline critical processes
  • Automate administrative tasks
  • User-friendly interface
  • Robust functionality
  • Ongoing support and training

14. Simple Plans

Simple Plans is an Integrated NDIS Management System that offers various modules and features to support stakeholders involved in managing NDIS plans. It includes functionalities such as user access control, plan management, service promotion tools, CRM software support, and aims to increase efficiency for service providers by automating workflows and providing secure information management.


  • User Access Control
  • Information Management System
  • Database Management System
  • Cloud Storage System
  • Plan Management Module

15. Vertex360

Vertex360 is a modern solution designed to transform the way NDIS businesses manage compliance. It offers lightning-fast response times, seamless operation, and easy accessibility to make managing participants, HR compliance, and support coordination more efficient.


  • Lightning-fast response times
  • Seamless operation
  • Unparalleled accessibility
  • Intuitive Dashboard for tracking participants and Human Resource Compliance
  • Support coordination management, including participant list management, connecting with services, case notes history tracking, support coordination funds usage tracking, NDIS claims and invoices streamlining, and powerful reporting tools

What to consider when choosing an NDIS software?

  1. Features: Make sure the software has all the features you need to manage NDIS plans, client information, billing, reporting, and compliance.

  2. Ease of Use: Look for software that’s easy to navigate and use, especially if you’ll have multiple staff members using it.

  3. Customization: It should allow you to customize forms, reports, and workflows to suit your agency’s specific needs.

  4. Integration: Check if the software can integrate with other systems you use, like accounting software or electronic health records.

  5. Security: Ensure the software has robust security measures in place to protect sensitive client information and comply with privacy regulations.

  6. Support and Training: Consider the level of support and training offered by the software provider to help your team get up to speed and troubleshoot any issues.

  7. Cost: Compare pricing plans and consider the overall value the software provides for your agency.