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Let’s explore the various costs involved in starting an NDIS business.
Becoming an NDIS registered provider involves completing an application with the NDIS Quality Safeguards Commission. While this part is free, providers must undergo an NDIS Audit based on the applicable NDIS Practice Standards, which can incur costs. The cost of the audit varies based on the type of services offered (low-risk vs. high-risk). Additionally, there are administrative costs related to preparing documentation for the audit.
NDIS verification or certification audit costs. You also need to prepare documents for audits.
If you need help from a lawyer or accountant to prepare documents and register your company with ASIC.
ASIC registration fee (from $474 - $576, depending on the type of company you register.)
Insurance such as public liability, professional indemnity, workers' compensation, and more.
Office supplies, software tools, vehicles, rents, utilities, and general operating costs.
Costs for professional website design, SEO and lead generation campaigns.
You can become an NDIS provider starting from $10,000 depending on various factors. However, if you’re looking to build a successful NDIS business, you need to have a good budget for marketing as well.
Note: The actual cost may vary depending on various factors.
Focus: Higher-risk and complex services.
Requirements: Providers offering such services must meet core and supplementary module requirements.
Process: Includes document reviews, site visits, and interviews with NDIS workers and participants.
Goal: Ensure providers deliver supports in line with NDIS Practice Standards.
Focus: Lower-risk and less complex services.
Requirements: Providers in this category undergo a desktop review of evidence.
Process: Primarily a review of documentation without on-site visits.
Goal: Confirm providers offering lower-risk services meet NDIS standards effectively.
Providers delivering lower-risk, less complex supports and services like accommodation assistance or assistive products will undergo a Verification audit.
The cost for NDIS certification audits ranges from $900 to $1500. This is an off-site audit.
Providers offering higher-risk, more complex supports such as specialist behavior support or early childhood services will need to undergo a Certification audit.
The cost for NDIS verification audits ranges from $3000 to $5000. This is an on-site audit.
NDIS registration is not mandatory for providers to offer services to NDIS participants with self-managed or plan-managed funds. However, unregistered providers are also required to meet the NDIS quality and safeguarding standards, even though they are not officially registered with the NDIS Commission.
The disability support sector is one of the most highly competitive sectors in Australia. With over 40,000 registered providers and thousands of unregistered NDIS providers, you need to have a good marketing budget to grow your NDIS business. You need to invest in marketing wisely. Only invest in results-driven marketing strategies that generate leads.
Forget about all the rumors that you just need to get registered with the NDIS and clients come to knock on your door. Maybe that was the case back in 2017 when there were only a few NDIS providers.
Make sure your business can be found online when participants and coordinators search for providers and support services. This starts with having a professional website. Don’t just focus on visuals, you need a website that’s optimised for SEO and conversions.