Provide counselling support to community members experiencing anxiety, distress and mental illness during the pandemic and post pandemic period.
Link the person to psychosocial and Social and Emotional Wellbeing supports i.e., local ACCHO’s
During COVID19 lockdowns to provide support and crisis linkages to specific COVID19 services. Please see specific section on handling calls relating to COVID19 support needs.
Aims of YSNS
Suicide Prevention
Ensuring safety – physical, mental, emotional, and cultural
Reducing anxiety and depression
Decreasing disconnection
Increasing connection
Increasing coping strategies
Referrals if appropriate
Services Provided
Telephone counselling - Having someone to yarn to who will listen deeply
Empowering people to recognize and utilize their strengths in challenging situations
Crisis responses to those in crisis which may include taking urgent action when required – reporting to police or calling an ambulance and referring to other needed services.